The requirements for exercising the right to add a Neostar PREMIUM warranty are as follows:
- that after the purchase, the maintenance/service works recommended by the manufacturer were carried out at the seller or an authorized repairer approved by the manufacturer;
- that the BUYER-USER complied with the manufacturer's instructions in the operating instructions for the motor vehicle;
- that interventions or other manipulations on the odometer, as well as other malfunctions or replacements, were immediately reported;
- that the defect that is subject to the NEOSTAR warranty is notified immediately and before the start of repairs;
- that the conditions for processing the NEOSTAR warranty have not been violated
Neostar warranty has no excess.
Maximum coverage:
For vehicles up to ten years old, that is, up to 200,000 kilometers traveled, the maximum warranty coverage is 3300€ (including VAT). If the repair cost exceeds the stated amount, the insurance covers costs up to 3300€ (including VAT), and the buyer/user pays the remaining amount.
For vehicles older than ten years, with more than 200,000 kilometers traveled, the maximum warranty coverage is 700€ (including VAT). If the repair cost exceeds the stated amount, the insurance covers costs up to 700€ (including VAT), and the buyer/user pays the remaining amount.