Danijel
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Recent activity by Danijel-
Who pays the commission, in what amount, and what does the commission covers?
The commission is paid by the buyer at the agreed price in the amount of 0.5% to 2%+VAT, depending on the price of the vehicle. It is included in the displayed price of the vehicle advertised on t...
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Do I have to brand my service, and do you condition the exclusive?
Neostar does not condition branding and exclusive.
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What are the additional benefits for the car service owners?
As a user of the Neostar platform you expand your business towards the wider market which will surely result in additional traffic through the service. You get access to the spare parts catalogue,...
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Can the potential customer bring their own car parts to the service?
Unfortunately not, because vehicle service packs are sold through the platform, and the price of parts and service is included in the prices of the package.
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Can I maintain a fleet of vehicles?
It is possible to maintain a fleet of vehicles, but the maintenance arrangement cannot be done through the platform, as each vehicle must be entered individually. It is planned to introduce this fu...
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What about vehicles under factory warranty?
Vehicles under factory warranty do not receive an additional Neostar warranty.
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How are the elements of the contract (duration, termination, obligations) defined?
Before concluding a contract, all contract entries are explained to the potential partner. Duration is not limited, and termination can be done at any time.
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How can I sign a contract with the Neostar platform?
The first step is contact through the Neostar contact center, after which our Neoambassadors will come to you for the purpose of meeting and signing the contract.
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Neostar voucher – instructions for our service partners
All vehicles on the Neostar platform (excluding vehicles with factory-warranty) are covered by the Neostar Warranty. In order for the Neostar warranty to be activated, there must be proof of the l...
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How to enter a discount for standard service packages?
The contracting partner can enter a discount on standard packages, which is then applied to all vehicle brands. The discount has a defined time from when to when it is valid. Only the currently act...